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Stater Bros. Markets COVID-19 Update We Need Your Help!

Stater Bros. Markets COVID-19 Update We Need Your Help 
 

San Bernardino, California (March 17, 2020) – Stater Bros. Markets has always believed in doing the right thing for the right reason.  Please be assured we are committed to keeping all of our stores open as long as each location can provide a safe shopping experience for our employees and customers.  
 
Now the Company is asking for help from its local communities.  Stater Bros. Markets is urging its customers to shop only for their weekly needs and to consider shopping at times other than first thing in the morning to reduce crowding.  Limits have been placed on high demand items to ensure product availability for everyone so there is no need to hoard.  Please refrain from purchasing items you won’t need for the coming week.  Be assured we are working closely with our manufacturers and suppliers to replenish our store shelves daily.  
 
In addition, Stater Bros. Markets has modified its store hours from 8:00 a.m. to 9:00 p.m., to thoroughly clean its stores and restock merchandise. Also, to provide seniors 65 and over priority shopping, all 169 store locations will open their doors early for them at 7:45 a.m.   The Company asks the community to be respectful of our seniors as they conduct their shopping in a less crowded environment for their safety.  
 
It’s also important to note the Company’s pricing guidelines have not changed as price gouging is unethical, illegal and does not happen at Stater Bros. Markets.  To ensure product has not been contaminated by the coronavirus – all sales are final. Please keep this in mind as you shop. 
 
“We really need the community’s help to continue to operate and work towards getting back to normal,” said Stater Bros. CEO Pete Van Helden.  “I also ask our customers, please continue to be patient with members of the Stater Bros. Family who are working extremely long hours to meet your needs.   We acknowledge and appreciate the outpouring of customer support for our store employees. Remember, we are doing everything we can to serve you and we are in this together,” Van Helden concluded.         About Stater Bros. Markets: Stater Bros. Markets was founded in 1936 in Yucaipa, California, and has grown steadily through the years to become the largest privately-owned supermarket chain in Southern California.  The Company currently operates 169 supermarkets, and there are approximately 17,000 members of the Stater Bros. Supermarket Family.  Since 2008, Stater Bros. Markets and Stater Bros. Charities have contributed more than $80 million in food and funds to local Southern California communities. For more information about Stater Bros. Markets, visit www.staterbros.com. 
 
STATER BROS. MARKETS...SERVING SOUTHERN CALIFORNIA FOR NEARLY 84 YEARS # # # 

Stater Bros. Markets COVID-19 Update 
 
San Bernardino, California (March 14, 2020) - Effective Sunday, March 15, 2020 all 169 Stater Bros. Markets locations  will temporarily modify their operating hours to 8:00 a.m. – 9:00 p.m.      
 
These store hour modifications will be effective until further notice and are due to the unique circumstances COVID-19 has created nationwide.  The reduced hours allow the Company sufficient time to thoroughly clean its stores, restock merchandise and ensure a safe and healthy shopping experience for its customers and employees. 
 
“To ensure product availability for all of its customers, there are limits on high demand items,” stated Stater Bros. CEO Pete Van Helden.  “The Company is working around the clock to get product to our stores as quickly as it becomes available.  Be assured that all of our merchandise is being sold at its everyday price.  For nearly 84 years, we’ve worked hard ensure the needs of our local communities are met, and as long as the shopping experience remains safe, our stores will remain open.   We’re in this together to keep our community safe,” Van Helden concluded. 
 
Stater Bros. Markets is taking additional preventive measures to protect the health and safety of its valued customers and loyal employees.  The Company has increased its daily cleaning routine by spending more time disinfecting frequently touched surfaces like check stands, drinking fountains, door handles, shopping carts, payment keypads, and restrooms.  This guidance is based on the Centers for Disease Control (CDC) recommendations.     About Stater Bros. Markets: Stater Bros. Markets was founded in 1936 in Yucaipa, California, and has grown steadily through the years to become the largest privately-owned supermarket chain in Southern California.  The Company currently operates 169 supermarkets, and there are approximately 17,000 members of the Stater Bros. Supermarket Family.  Since 2008, Stater Bros. Markets and Stater Bros. Charities have contributed more than $80 million in food and funds to local Southern California communities. For more information about Stater Bros. Markets, visit www.staterbros.com. 
 
STATER BROS. MARKETS...SERVING SOUTHERN CALIFORNIA FOR NEARLY 84 YEARS # # # 

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